Donation Refund Policy

At Brij Sant Sheetal Chhaya Seva Trust, we are committed to ensuring a positive experience for our donors. This Donation Refund Policy outlines the conditions and procedures for refunding donations made to our organization.

1. Donations and Refunds

  • Voluntary Contributions: All donations made to Brij Sant Sheetal Chhaya Seva Trust are voluntary and are not made in exchange for any goods or services.
  • Non-Refundable Policy: As a general rule, donations are non-refundable. However, we understand that there may be exceptional circumstances where a refund may be appropriate.

2. Eligibility for Refunds

Refund requests will be considered on a case-by-case basis and may be granted under the following circumstances:

  • Error in Donation Amount: If you made an error in the amount of your donation.
  • Duplicate Donation: If you accidentally made a duplicate donation.
  • Unauthorized Transaction: If a donation was made without your authorization.

3. Refund Request Process

To request a refund, please follow these steps:

  1. Contact Us: Submit your refund request within 15 days of the donation date. Include the following information:

    • Full name
    • Address
    • Phone number
    • Email address
    • Date of donation
    • Amount of donation
    • Reason for refund request

  2. Send Request to:

  3. Review and Response: Our team will review your request and respond within 10 business days. We may contact you for additional information if necessary.

4. Refund Method

Approved refunds will be issued using the same payment method that was used for the original donation. For example, if you donated by credit card, the refund will be issued to the same credit card.

5. Changes to This Policy

Brij Sant Sheetal Chhaya Seva Trust reserves the right to modify this Donation Refund Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as of the date indicated at the top of the page.

6. Contact Us

If you have any questions about this Donation Refund Policy or need assistance with a refund request, please contact us at:

Thank you for your generosity and support of Brij Sant Sheetal Chhaya Seva Trust. Your contributions make a significant impact on our efforts to serve the Brij community.

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